SMS Pricing

Short Message Service (SMS) is available on the following plans:

  • Plus
  • Professional 
  • Enterprise

An SMS is a text-only message that is sent to a contact's mobile device. You can use SMS in addition to campaigns and automation emails to communicate with your contacts. 

In this article:

SMS Credit Pricing

Plus and Professional plans receive 25 free SMS credits per month

Enterprise plans receive 1,000 free SMS credits per month.

 Additional credits can be purchased as follows:

  • 250 SMS credits for $6.25
  • 500 SMS credits for $11.00
  • 1,000 SMS credits for $21.00
  • 2,500 SMS credits for $50.00
  • 5,000 SMS credits for $90.00
  • 10,000 SMS credits for $160.00
  • 25,000 SMS credits for $350.00
  • 50,000 SMS credits for $600.00
  • 100,000 SMS credits for $1,200.00

Countries supported and credits needed to send SMS messages

Countries with local numbers

Below is a list of countries we support sending SMS messages to that use local phone numbers. In addition, we've listed the number of credits used per sent message to those countries. 

Country Credits per message sent
Australia 7
Canada 1
Germany 10
Mexico 6
Netherlands 11
Portugal 5
Spain 10
Switzerland 8
United Kingdom 5
United States 1

Other countries you can send SMS messages to

Click the link below to view a list of other countries we support sending SMS messages to, along with credits used per message.

SMS messages sent to these countries will originate from a U.S. number.

View other countries supported
Country
Credits per message
Afghanistan 10
Albania 10
Algeria 10
Andorra 2
Angola 7
Argentina 8
Armenia 10
Aruba 6
Austria 11
Azerbaijan 17
Bahrain 3
Bangladesh 9
Belarus 7
Belgium 12
Belize 1
Benin 10
Bhutan 6
Bolivia 8
Bosnia And Herzegovina 10
Botswana 12
Brazil 7
Brunei Darussalam 2
Bulgaria 11
Burkina Faso 4
Burundi 10
Cambodia 7
Cameroon 9
Chad 10
Chile 7
China 3
Colombia 6
Congo, Democratic Republic Of The 6
Costa Rica 5
Croatia 6
Cuba 10
Cyprus 10
Czech Republic 6
Denmark 3
Djibouti 12
Ecuador 9
Egypt 8
El Salvador 5
Eritrea 12
Estonia 12
Ethiopia 8
Faroe Islands 2
Fiji 12
Finland 10
France 9
French Guiana 18
French Polynesia 21
Gabon 6
Gambia 2
Georgia 8
Ghana 6
Greece 7
Guadeloupe 11
Guatemala 6
Guinea 18
Guinea-Bissau 18
Guyana 6
Haiti 5
Honduras 6
Hong Kong 7
Hungary 10
Iceland 3
India 1
Indonesia 3
Iran 6
Iraq 8
Ireland 8
Israel 3
Italy 11
Ivory Coast 17
Japan 10
Jordan 11
Kenya 8
Kuwait 6
Kyrgyzstan 5
Laos 5
Latvia 9
Lebanon 6
Lesotho 10
Liberia 8
Libya 7
Liechtenstein 4
Lithuania 5
Luxembourg 7
Macau 3
Macedonia 7
Madagascar 5
Malawi 7
Malaysia 5
Maldives 1
Malta 4
Martinique 20
Mauritania 11
Mauritius 4
Moldova 7
Monaco 18
Mongolia 7
Montenegro 3
Morocco 9
Mozambique 5
Myanmar 10
Namibia 7
Nepal 9
Netherlands Antilles 5
New Zealand 12
Nicaragua 7
Niger 4
Nigeria 3
Norway 7
Oman 6
Pakistan 5
Palestine 8
Panama 7
Papua New Guinea 6
Paraguay 2
Peru 5
Philippines 5
Poland 5
Qatar 7
Reunion 22
Romania 8
Russia 6
Rwanda 4
Samoa 6
Sao Tome and Principe 4
Saudi Arabia 4
Senegal 17
Serbia 4
Sierra Leone 6
Singapore 5
Slovakia 9
Slovenia 6
Solomon Islands 10
Somalia 8
South Africa 3
South Korea 6
South Sudan 7
Sri Lanka 7
Sudan 7
Suriname 4
Sweden 7
Syechelles 4
Syria 8
Taiwan 6
Tajikistan 6
Tanzania 7
Thailand 3
Togo 7
Tonga 6
Tunisia 11
Turkey 3
Uganda 8
Ukraine 10
United Arab Emirates 4
Uruguay 8
Uzbekistan 13
Venezuela 6
Vietnam 7
Zambia 7
Zimbabwe 10

How it works - Local Phone Numbers

SMS messages are sent from automations.

When a contact from any of the countries supported with a local number enters your automation and hits your “Send SMS” action, our SMS provider will select a “from” number that matches your contact’s country and that same number will be used to distribute your message. 

For example, if a contact located in Australia enters your SMS automation and encounters your SMS step, an Australian phone number will be used to send the SMS and 7 credits will be deducted from your account.

The “From” phone numbers are chosen by our SMS provider and will vary.

How it works - Non-Local Phone Numbers

SMS messages are sent from automations.

If the contact is not located in any of the countries supported with a local number, a phone number from the United States will be selected and used to distribute your message.

For example, if a contact located in Brazil enters your SMS automation and encounters your SMS step, a U.S. phone number will be used to send the SMS message and 7 credits will be deducted from your account.

The “From” phone numbers are chosen by our SMS provider and will vary.

Customize your "From" phone number - Enterprise accounts

Custom "From" numbers are available to Enterprise accounts. This request can be made through your Customer Success Manager. If you are on an Enterprise plan and are not sure who your Customer Success Manager is, please reach out to our support team for further assistance.

More information

Learn how to purchase SMS credits for your account.

Learn tips for ensuring SMS delivery, including how to format phone numbers.

Have more questions? Submit a request