How to sort and filter contacts in your ActiveCampaign account

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You can sort and filter contacts by numerous data points available to you in your account.

How to sort contacts

Sort contacts on the Contacts Overview page by Full Name, First Name, Last Name, Email Address, Account Name, Date Created, Contact Scores, and Deal Scores.

To sort contacts on a list:

  1. Click Contacts to navigate to the Contacts Overview page.
  2. Click any of the following default column headers to sort your contacts: Full Name, Email Address, Account Name, and Date Created.
  3. If you want to sort contacts by other data points, such as First Name, Last Name, Contact Score, or Deal Score:
    • Click the Gear in the column header row
    • Click the option you want to display on the Contacts Overview page
    • Click the column header for the newly added option to sort your contacts

      Gear_Icon_in_column_header_row.png

      The Contacts Overview page will list contacts in order by the sort criteria you set.

 It is not possible to sort contacts by Custom Fields, Tags, Social, Job Title, or Phone.

How to filter contacts

In addition to sorting options, you can filter contacts on the Contacts Overview page. The filter options available are Tags, List, and Status (list status).

Filter Name Filter Options
Tags All, Any, None, Specific tags you create
List All, Any, None, Specific lists you create
Status Any, Active, Unconfirmed, Unsubscribed, Bounced

 

Use each filter option on its own or in combination with the other filter and sorting options available to you.

Note: you can only use one condition in each filter option.

To filter contacts on the Contacts Overview page:

  1. Click Contacts to navigate to the Contacts Overview page.
  2. Click the dropdown option you wish to use to filter contacts.

    Example_of_the_Tags__List__and_Status_dropdowns_.png

  3. Click the desired option in the filter dropdown.

    The Contacts Overview page will list all contacts who meet the criteria set in your filter.
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