Add a physical address to your ActiveCampaign account

After you create your ActiveCampaign account, you will be able to add your physical mailing address. This address will appear in your campaigns and automation emails, usually in the footer, for recipients to see. The address should be the physical address of the individual or company sending the email and can be a business address, a personal address, or a PO box.

Including this information on every email you send is required by law and is part of ActiveCampaign's Anti-Spam policy.

Only a user in the Admin group can add a physical mailing address to an ActiveCampaign account. In addition, there is no limit to the number of physical addresses you can add to your account.

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Add a physical address

1. Click Settings on the top right of your ActiveCampaign account.
2. Click Addresses in the left menu.
3. Click the "Add an address" button. 
4. Type your physical address into the fields provided in the "Add an Address" modal.
5. Click the "Add address" button.
   
   The address will be saved in your account and will be marked as "Default." This means that by default, this physical address will be selected to appear in your campaigns and automation emails.
   
   

Learn how to change the physical address that appears in your emails.

Note that you can add as many physical addresses as you like. However, there can only be one default address.

Edit a physical address

After you've added a physical address, you can edit it at any time. Editing options include the address itself as well as assigning the address to a specific list(s) and user group(s).

1. Navigate to the Addresses page in your account by clicking Settings > Addresses.
2. Click the address you want to edit.
3. Edit the information on the screen.
4. Save your updates.

Assign a physical address to a list

You can assign a physical address to a specific list(s) or all lists by clicking the appropriate checkboxes in the "Default Address for the Lists" box. This is located on the Settings > Addresses page in your ActiveCampaign account.

This option will appear when you click an address to edit it.

When you assign an address to a list(s), then all campaign sent to that particular list will display this physical address.

Assign a physical address to a User Group

You can assign a physical address to a group by clicking the appropriate checkboxes in the "User Groups" box. This is located on the Settings > Addresses page in your ActiveCampaign account. This can be useful if your business has more than one location.

This option will appear when you click an address to edit it.

When you assign an address to a user group, all campaigns sent from an account user in that group will display this physical address.