In ActiveCampaign, there are three ways to view the segment a campaign was sent to after it has been sent.
First Option: View the segment on the Email Campaigns Overview page
-
Click Email
on the left menu.
- From here, there are two ways to view your campaign details – List View tab and Calendar tab:
- From the “List View” tab:
-
Click the “List View” tab (this should already be selected for you). It appears one row above the filters and search field
- Click the name of the sent campaign
- A “Campaign Details” modal will pop up. Click the “View Conditions” button. The button will only show if a segment was used at the time of send
-
Click the “List View” tab (this should already be selected for you). It appears one row above the filters and search field
- From the Email Campaigns "Calendar” tab:
-
Click the “Calendar” tab. This appears next to the "List View" tab one row above the filters and search field
- Click the name of the sent campaign
- A “Email Campaign Details” modal will pop up. Click the “View Conditions” button. The button will only show if a segment was used at the time of send
-
Click the “Calendar” tab. This appears next to the "List View" tab one row above the filters and search field
- From the “List View” tab:
The “View Conditions” button shows the segment’s name and conditions at the time the campaign was sent. If you edited the segment after the campaign was sent, you will not see changes reflected in the campaign details.
If your campaign was sent using a legacy list segment, the segment conditions in the "View Conditions" button may not be correct if the legacy list segment was updated after the campaign was sent. We recommend converting your legacy list segments to the updated segments experience as soon as possible.
Second Option: View the segment from the "All Campaigns" report
- Click Reports
on the left menu.
- Select Campaigns > All Campaigns on the left panel.
- Click the campaign title to go into the report, then click “Details” on the bottom right.
- A modal will appear with all of the basic information for that campaign, including segment information. From here, click Contacts > Lists, then click the dropdown for the list the campaign was sent to.
- Click “Segments” to find the segment.
Third Option: Copy the Email Campaign
Campaign copies retain all settings from their original version.
- Click Email
on the left menu.
- To the right of the campaign, click the dropdown and select “Duplicate.”
- A copy will be made in your list of campaigns. Open the campaign copy/duplicate.
- On the Campaign Summary page, scroll down to the “Recipient Selection” section. The “Segment” field shows the segment name when the original campaign was sent.
- From here, click Contacts > Lists, then click the dropdown for the list the campaign was sent to.
- Click “Segments” to find the segment from your campaign send.
Learn more about viewing basic campaign details.