Sarah N
Articles
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What is the difference between automations, campaigns, transactional emails, and 1:1 emails?
AutomationsAutomations are useful when you want a sequence of events to be followed. This could involve pre-sale nurturing of a contact, post-sale up-sell automation emails, touchpoints, etc. Learn...
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SMS supported countries
This article outlines supported countries and credits needed to send SMS messages. Take Note You must purchase the SMS add-on to use ActiveCampaign’s SMS feature. Countries with local numbers Belo...
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Automation actions explained
Actions are a series of processes that a contact proceeds through once they enter your automation. The action is executed as a contact encounters it in their automation path. Actions can be externa...
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What are automations in ActiveCampaign? An overview
If you are new to automations, this is where to begin. You’ll learn the basics of automations, including definitions of related terms and ideas. I’ve also included some automation examples and use ...
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Build a look and dashboard for a Custom Report
In this article, you'll learn how to create a basic look and dashboard for your Custom Reports. Build a basic look Before building a dashboard, you first need to create a look. A "look" is a single...
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Email Designer overview
Please note that what you see in your account may differ from some of the steps outlined in this article. The "Campaigns" section in your ActiveCampaign account has been updated to say "Email." T...
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Sync new leads and contacts to Salesforce with automation
Use the "Create a contact in Salesforce" and "Create a lead in Salesforce" automation actions to add new contacts and leads to your Salesforce account. Take note This automation action is availab...
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How to add ActiveCampaign components to a custom form in Microsoft Dynamics 365
If you are a system admin in Microsoft Dynamics 365, you can add the ActiveCampaign Marketing Activities component to your lead and contact forms in Microsoft Dynamics 365. Doing so will let your ...
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Troubleshooting email tracking for the ActiveCampaign Chrome Extension
You can see when and how many times a recipient opens your emails. We track opens on all HTML emails by embedding a small pixel image in your message. When a contact opens your message and displays...
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The rules for free or public link shorteners in SMS
The use of free or public link shortener URLs is prohibited in SMS messaging. Understandably, you may want to include shortened links in your SMS communications because full links can take up space...