Automation
Learn about the automation builder to automate business processes, messages, sales funnels, and more.
Get Started with Automation
- ★ What are automations in ActiveCampaign? An overview
- Create a marketing automation from scratch in ActiveCampaign
- Walkthrough: How to use ActiveCampaign's automation builder
- How to use pre-built automation recipes in ActiveCampaign
- How to set automations to "Active" or "Inactive" in ActiveCampaign
- ActiveCampaign automation version control: How automation revisions let you roll back changes
Automation Triggers & Actions
- How to use 1:1 email threading in Automations
- Use the "Order is updated" trigger for ecommerce automations
- What happens when I delete a "Send Email" action from an automation?
- How to Move or Copy actions in automations
- How to rename an automated one-to-one email
- Add a deal owner's signature to an automated 1:1 email
Use Automations
- How to use the "This deal's" condition in automations
- How to build Automations with Custom Objects
- How to automate healthcare appointment reminders
- Send a WhatsApp message through an ActiveCampaign automation using MessageBird
- How to track your contact engagement with tagging and automation
- Start a contact at a specific point in an automation
SMS
- SMS HELP and INFO keyword support
- Getting Started with SMS and ActiveCampaign
- A2P 10DLC Fines and Penalties for Non-Compliant Messaging with U.S. Telecom Carriers
- How to send SMS messages to your contacts
- SMS STOP clause requirements
- The rules for free or public link shorteners in SMS
Common Questions & Troubleshooting
- Contact did not receive automation email
- What is the difference between "History View" and "Path View" in an automation?
- Contact submitted a form but was not added to my automation
- Scores set to 0 by automations are being reset by static scoring rules
- How do I move a contact to a goal when they make a purchase?
- Negative conditions and "OR" in a segment does not return the correct results