If you wish to send an automation email to contacts, or a test version of the email to yourself, you may see two warnings in two different places (Campaign Summary page and Automation Builder) letting you know that you need to provide a physical mailing address on your email. Both warnings provide buttons to click that will redirect you to the Settings>Address page where you can add this information. All outgoing emails are required by law to include a physical mailing address. If this information is not added, then emails will remain in draft mode and will not send.
Campaign Summary page:
And the Automation Builder:
How to add a physical mailing address
You only need to add a physical mailing address to your account once. Once you do, it will be used on all outgoing campaigns and automation emails.
- Click "Settings" located on the left side menu.
- Click Addresses on the left side of your screen.
- Click “Add Address” to add your physical mailing address.
