• Automations and account downgrade FAQs
• Contact did not receive automation email
• What is the difference between "History View" and "Path View" in an automation?
• Contact submitted a subscription form but was not added to my automation
• Scores set to 0 by automations are being reset by static scoring rules
• How do I move a contact to a goal when they make a purchase?
• Valid Alphanumeric Characters for Webhooks
• What makes a phone number "valid" or "invalid" for receiving SMS messages?
• Is an unsubscribed (inactive) contact still able to receive SMS messages from an automation?
• Is it possible to track a URL with multiple numbers?
• Where can wildcards (*)/asterisk be used?
• How can a deal's owner receive a notification via an automation?
• "Contact was previously unsubscribed" in automation "Subscribe to List" step/action block
• What does "Contact added to this automation manually" mean?
• What time does a contact trigger an automation if the automation is date based?
• How do I send SMS directly to a single contact?
• How do I use plus/minus operators in relation to date-based fields?
• Modifying "Wait" action while contacts are queued on it
• Current time condition in automations
• Limits per "Go to" action in automation
• How to troubleshoot and test your automations
• How do I share an automation?
• How do I prevent contacts from being added to my automation twice?
• Why are there more people in a wait queue than there are in the automation itself?
• Troubleshoot why automations are not triggered by web site visits
• What happens if I have multiple start triggers and a contact meets more than one condition?
• What happens if I delete a Wait condition and there are contacts queued at that step?
• How do I control which contacts enter an automation?
• How do I trigger an automation to run when a tag is added to a contact?
• How do I add or remove a tag with an automation?