Getting Started Resources

Getting started with ActiveCampaign and not sure where to begin? We’re here to help you every step of the way. 

Listed below are resources to help you get started with learning the platform. 

Access the Getting Started Hub

The Getting Started Hub is the first stop resource for all of your getting started needs. 

With this page, you can:

  • Download your getting started checklist
  • Get a complete tour of the ActiveCampaign platform
  • Register for Accelerated Onboarding walkthroughs
  • Book a 1:1 help session
  • Join the ActiveCampaign Community
  • Register for Study Hall

Click here to access Getting Started with ActiveCampaign.

To access our other guides, click here

Enroll in our Getting Started with ActiveCampaign course

Learn from a series of quick videos that teach basic marketing strategy while walking you through our platform. This free course is designed for any user, whether you have experience with ActiveCampaign or are just creating your first account. 

In this course, you'll learn how to:

  • Set up your account
  • Enable Site Tracking
  • Create a list
  • Import contacts
  • Segment contacts
  • Create an email template and send a campaign
  • Build an automation
  • Create and manage a sales pipeline

Click here to enroll in the Getting Started course for free.

Attend the Accelerated Onboarding webinar

Accelerated Onboarding is a 3-part webinar that will teach you the introductory strategies & navigation within the platform as a new customer. Each webinar will cover different topics on how you can effectively learn, build and organize your account.

This webinar is held every  week over the course of three days.

Click here to register

To listen to past webinars, click here.

Join the ActiveCampaign community

Our User forums and Facebook groups are a great way to learn from and collaborate with other ActiveCampaign users. Here you can glean and share best practices, tips, answers, advice, and more!

Click here to learn more about the ActiveCampaign community.

Read and subscribe to our blog

The ActiveCampaign blog makes it easy for you to stay up-to-date on product releases, learn marketing best practices, and read tips on how to best use the platform for your business.

Click here to read and subscribe to the ActiveCampaign blog.

Schedule a one-on-one with one of our experts

Take advantage of our one-on-one training with a platform expert. These sessions are 30 minutes and will provide you with a detailed, guided walkthrough as well as marketing and strategy support.

Note: Accounts on the Plus plan receive 1 session per month, accounts on the Professional plan receive 3 sessions per month, and accounts on the Enterprise plan have unlimited sessions. Lite plans do not include one-on-one training.

Click here to schedule your one-on-one training.

Need more help?

No problem!

Our Help Center is a great resource for feature walkthroughs, how-to’s, and quick answers. New content is added frequently so be sure to keep checking back for more information.

And of course you can always reach out to our friendly Support team. Click here to send us an email or open a live chat.

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