How is a contact's location determined in ActiveCampaign?

A contact’s location is based on their IP address. When a contact engages with your communication (opened or clicked) or fills out an ActiveCampaign form to subscribe to a list, we fetch their IP address and display that approximate location under the "Location" field on the Contacts overview page:

sarahnicholaev - Contacts

We will also display their location on their contact profile page:

sarahnicholaev - Contact View
Was this article helpful?
8 out of 22 found this helpful

Have more questions? Submit a request

Start free trial