August 15, 2024 • Automations
We've enhanced the “Send SMS” automation action with more intuitive and easier-to-navigate configuration steps.
SMS is available as an add-on for the following plans:
- Marketing Plus, Professional, and Enterprise
- Sales Plus, Professional, and Enterprise.
- New customers as of June 3, 2024: Check our pricing page to see if this feature is included in your plan.
Key Improvements
- Brand-New Personalization Experience: Enjoy a consistent and intuitive personalization process with chip-based tags for easier editing, type-ahead functionality for quick access, and comprehensive access to all Contact, Deal, Account, and Custom Object personalization tags.
- Modernized design and improved navigation: Enjoy a visually appealing and more efficient setup process.
- SMS message preview: See your message exactly as it will appear to your contacts.
Use Cases
- Send SMS when a contact when a contact abandons a cart
- Collect customer feedback and online reviews by sending SMS text message
- Send SMS reminders for your webinars, virtual conferences, and other events