How do I see all contacts in an automation?

Available on all ActiveCampaign plans.

You can view contacts who entered an automation from the automation builder, reports, or the Contacts page. Use Manage Contacts in the builder when you want to review current and completed runs or act on duplicate runs. Use reports or Advanced Search when you need more analysis or segment conditions.

Option 1: Manage Contacts in the automation builder

The Manage Contacts drawer shows contacts who entered the automation. You can review current, queued, and completed contacts without leaving the builder.

1. Click Automations on the left menu.
2. Open the automation you want to review.
3. Click Manage Contacts at the top of the automation builder.

Use the drawer to:

• Search for a contact
• Filter by Any, Currently In, Queued, or Completed
• Filter by the last entry or completion date
• Turn on Has duplicates to find contacts with more than one current run
• Sort by contact, entry, completion, or run count
• Click View Run(s) to review a contact's automation path
• End one or more current runs

Learn how to manage contacts and runs in an automation.

Option 2: All Automations report

The All Automations report includes all automation entries. This includes contacts who are currently in the automation and contacts who completed it.

1. Open the All Automations report:
   • Click Automations on the left menu, then click All Automations
   • Or click Reports on the left menu, click Automations, then click All Automations
2. Find the automation you want to review.
3. Click the ellipsis next to the automation.
4. Click Automation Contacts.

The report displays the contacts who entered the automation.

Option 3: Automations Performance report

The Automations Performance report shows contacts who are currently in an automation and contacts who completed it.

1. Open the Automations Performance report:
   • Click Automations on the left menu, then click Automations Performance
   • Or click Reports on the left menu, click Automations, then click Automations Performance
2. Click the automation you want to review.
3. Click Contacts on the left panel.

Option 4: Advanced Search

Use Advanced Search when you need segment conditions beyond the filters in Manage Contacts.

1. Click Contacts on the left menu.
2. Click Advanced Search in the search field.
3. Click Build with segment conditions.
4. Click Select a condition, then select Actions > Has entered automation.
5. Select the automation and entry point.
6. Click Search.

Contacts who match the conditions appear below the segment builder.

Use Active Intelligence to create an advanced search

You can also use Active Intelligence to create the search conditions.

1. Click Advanced Search.
2. Enter your request in the prompt field.
3. Press Return or Enter on your keyboard.

Use the exact automation name in your request. You can combine automation activity with tags, lists, engagement history, and contact fields.