Date and Time conditions in automations

You can set Wait, If/Else, and Goal actions to wait until a specific time, date, day of the week or a combination of time, date, & day of the week.

Take Note

• Conditional “Wait,” “If/Else,” and “Goal” actions use the segment builder
• If your segment condition includes "Time" and "Is after" with the value of 11 pm, contacts with the value of 12 am will either proceed down the "No" path if it’s an “If/Else” action or will not meet the condition in your “Wait” or “Goal” actions. This is because 12 am is before 11 pm
• For “Wait” actions, we recommend using the “Wait until a specific day and/or time” or “Wait until custom date field matches” configuration options, as they are the most straightforward way to configure date-based “Wait” actions. We only recommend using conditions in the “Wait until specific conditions are met” configuration option (explained below) if you want to combine those conditions with others like “Has a tag” or “Is active on a list.”
  
  Learn how to configure the “Wait” automation action for more.

Use Date & Time conditions in an automation

1. Click Automations on the left menu.
2. Click “Edit” for the automation you wish to update, or create a new automation.
3. Click on the (+) node where you want to add the automation action. 
4. Click “Workflow,” located on the right pane.
5. Click either the “Goal,” “Wait,” or “If/Else” action to your automation.
6. In the modal window:
   • "Wait" actions:
     Click "Wait until specific conditions are met," then select the “Date & Time” option from the “Condition” dropdown. The dropdown window will expand.
     
   • "If/Else" and "Goal" actions:
     Select the “Date & Time” option from the “Condition” dropdown. The dropdown window will expand.
     
7. In the “Date & Time” dropdown, select the "Current date" or "Current day of the week" condition you wish to use with your action.
8. Select the timezone, operator, and value(s) to complete the segment. If you do not want to use one of the values, then leave it blank.
9. Complete the remaining fields in your action if applicable. 
10.  Click "Save" when finished.

For more information, visit how do I use the date-based trigger and actions in an automation?

For time

Wait until 8 AM means wait until 8 AM - 8:59 AM.

Contacts will meet this condition between 8:00:00AM and 8:59:59AM.

For date and time

Fill out as many values as you need for your condition. If you do not want to use one of the values, then leave it blank. This way, you can use date and time conditions in the same automation and only use the values you need.

For Day of the week

Select the "Current day of the week" condition to only send contact to the next step on weekdays, weekends, or a certain day of the week.

How to use more than one condition

To use more than one condition, click on the "+ Add another condition" option.