Sarah N
Articles
-
Use sentiment analysis with deal emails
With ActiveCampaign, you can use sentiment analysis to determine if an incoming deal email from a customer is positive, negative, or neutral. Take note Any account user can turn sentiment analysis...
-
Use caller ID for ActiveCampaign mobile app
Caller ID for the ActiveCampaign mobile app lets you see which specific customer or prospect is calling you. Take note Caller ID is available with the ActiveCampaign mobile app This version ...
-
Connect your domains to ActiveCampaign Pages
Every Page you publish in ActiveCampaign lives on a domain. You can either use the subdomain we provide, or you can use a custom domain. In this article, you'll learn how subdomains are created for...
-
Custom Reporting Measures
Measures in your custom reports are aggregate numbers. This includes total campaign sends, campaign engagement metrics, total automation completes, and more. In this article, you'll learn which me...
-
How do I add a personalization tag to the subject line of a campaign?
Personalizing a subject line with a contact's name or other information collected in a contact field can increase engagement with your communications. You can insert personalization tags in the sub...
-
How to create a task
Tasks are to-do items that you can create for your contacts and deals. This article will show you how to create contact and deal tasks. For a complete list of automation actions available to you th...
-
When to use custom fields and tags with contacts
There is some overlap between when you would want to use a custom field versus a tag so it can at times be unclear which you should use.Custom fields are better suited to capture permanent data rel...
-
How do I stop or cancel a scheduled campaign?
With ActiveCampaign, there are two ways to stop or prevent a scheduled campaign from sending. This article explains both options. How to disable a scheduled campaign from the Campaign Overview page...
-
Understanding Form Statistics
With ActiveCampaign, you can view statistics for each form you create. For example, you can see total form entries, the number of contacts created, and the number of deals created. It also shows yo...
-
How to create custom email headers and footers
Custom headers and footers are non-removable pieces of content you create and are applied to every outgoing campaign and automation email. These are mainly used for branding purposes and are visibl...