Sarah N
Articles
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Field mapping cheatsheet for the ActiveCampaign Microsoft Dynamics integration
The ActiveCampaign Microsoft Dynamics 365 integration lets you map contact fields from ActiveCampaign to fields in Microsoft Dynamics 365. In this article, you'll learn which field mapping combinat...
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How to register for A2P 10DLC in ActiveCampaign
All ActiveCampaign customers wishing to send SMS/text messages to recipients with U.S. phone numbers must undergo an industry-standard registration process called Application-to-Person 10-digit lon...
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Update your multi-factor authentication preferences
You can update your multi-factor authentication (MFA) preferences at any time. For example, you can change the phone number that should receive verification codes or the method by which you want to...
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Use sentiment analysis with deal emails
With ActiveCampaign, you can use sentiment analysis to determine if an incoming deal email from a customer is positive, negative, or neutral. Take note Any account user can turn sentiment analysis...
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Use caller ID for ActiveCampaign mobile app
Caller ID for the ActiveCampaign mobile app lets you see which specific customer or prospect is calling you. Take note Caller ID is available with the ActiveCampaign mobile app This version ...
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Connect your domains to ActiveCampaign Pages
Every Page you publish in ActiveCampaign lives on a domain. You can either use the subdomain we provide, or you can use a custom domain. In this article, you'll learn how subdomains are created for...
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Custom Reporting Measures
Measures in your custom reports are aggregate numbers. This includes total campaign sends, campaign engagement metrics, total automation completes, and more. In this article, you'll learn which me...
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How do I add a personalization tag to the subject line of a campaign?
Personalizing a subject line with a contact's name or other information collected in a contact field can increase engagement with your communications. You can insert personalization tags in the sub...
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How to create a task
Tasks are to-do items that you can create for your contacts and deals. This article will show you how to create contact and deal tasks. For a complete list of automation actions available to you th...
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When to use custom fields and tags with contacts
There is some overlap between when you would want to use a custom field versus a tag so it can at times be unclear which you should use.Custom fields are better suited to capture permanent data rel...