Sarah N
Articles
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Ambassador program
The ActiveCampaign Ambassador program rewards you for recommending our services to friends and colleagues. It's our way of saying Thank You! How the Ambassador program works When you create a ...
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Export deals from ActiveCampaign
You can export your deals to a CSV file with the Export button. Doing so lets you extract and manipulate deal data outside your ActiveCampaign account. Take note You need to set up permissions to ...
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Best practices for email marketing lists
In this article, you will learn best practices and recommendations for creating and maintaining lists in your ActiveCampaign account. Watch the ActiveCampaign Lists 101 video Marketing List Types ...
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Why does the font in my email look large or small on mobile?
Our email designer automatically optimizes emails for mobile responsiveness. This means that if you’re using a 14px font in the designer, the font size in mobile should also render as 14px. However...
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Change the Primary Administrator on your ActiveCampaign account
The Primary Administrator is also the account owner. This user role can access and update billing information, upgrade or downgrade the account, submit account name change requests, and more. While...
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How to edit a custom contact field
You can edit custom contact fields right from the Manage Fields page in your account. Custom contact field editing options include: Renaming the custom contact field Editing the personalization ta...
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BigCommerce integrations
There are three ways to integrate BigCommerce with ActiveCampaign: Deep Data integration (direct integration) - For information on how to set up the Deep Data BigCommerce integration, see this he...
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Legacy: Import contacts from Pipedrive to ActiveCampaign
Important updates for this integration You can use the instructions below to run, edit, or delete current syncs It is not possible to create new syncs using the instructions below We are enhanc...
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Understanding the difference between a form submit action and the opt-in confirmation action
ActiveCampaign forms with double opt-in enabled will have a Form Submit action and an Opt-in Confirmation Action. Below, "list" refers to the list associated with the form. The Form Submit acti...
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How do I change the thank you message for my form?
With ActiveCampaign, you can change the default message that appears to contacts after they submit your form. 1. Click "Website" on the left menu of your account. 2. Locate the form you wish to wor...