Sarah N
Articles
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What is the difference between the “Currently in automation” and “Has not ended automation” segment conditions?
"Currently in automation" The “Currently in automation” condition will look for all contacts that have entered and have not completed the automation you specify when using the floating segment buil...
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Custom email headers
A custom email header is an invisible header included in every campaign and automation email you create. It is a piece of information that appears on the source of an email. This header is not visi...
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Subdomains and deliverability
Using subdomains for email sends is a great way to boost your deliverability and reputation as an email sender. In this article, you'll learn what subdomains are and how to use them to achieve hig...
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Classic Designer: Snap to grid
Snap to grid is a feature in the Classic Designer that automatically “snaps” content blocks to a default set of sizes and increments of 25px when those blocks are resized. This makes it easier for ...
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How do I manually add or remove a contact(s) from an automation?
Contacts will enter your automations as soon as they match the triggering conditions you define, and will proceed through your workflow until they reach the last step in your automation. However, t...
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Use two-click unsubscribe in your ActiveCampaign emails
If you're sending B2B emails to contacts, they may get unintentionally unsubscribed from your list. This happens when corporate spam filters click all links contained within your email, including t...
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How do I update deals that trigger an automation?
When you add any one of the following actions to update a deal in an automation: Update a title Update a status Update a deal owner Update a value Update a stage Update a custom deal field Add a d...
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About link tracking
With link tracking, you can see if contacts clicked any links in your campaigns. This helps you gauge the effectiveness of your emails and measure contact engagement. How link tracking worksBy defa...
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What is the difference between "Runs once" vs "Runs multiple times"?
You can configure automation triggers to run once or multiple times for contacts. This setting is located in the trigger "Action Options" modal: Runs once "Runs once" means that contacts enter you...
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What is the difference between split testing automations versus campaigns?
In this article, you'll learn the difference between split-test automations and split-test campaigns. Take note Access to the features below depend on your ActiveCampaign plan. Split test campaign...