Sarah N
Articles
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How do I display a list of countries or US states in a dropdown field?
To display a list of countries or US states in a dropdown field: Navigate to Contacts > Fields. Click the "Contacts" tab on the "My Fields" page. Click the "Add Field" button. An "Add Field" moda...
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How do I send an automated campaign from a Deal Owner?
You can update the “From” name or email address to reflect the Deal Owner in an automated campaign by using the "Personalize" option. This is handy if you want to send the same automated email to y...
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How do I edit or delete an automatic import?
To edit or delete your automatic import at any time: Click "Contacts" on the left menu. Click the "Import" button. Scroll down and click on the automatic import you want to edit or remove. Sele...
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How to change the language setting in your account
Follow these steps to change the language in your account: Click Settings (gear icon). On the Account page, scroll down to the language section and click the drop-down to select your preferred lan...
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How to set up and manage conversions in ActiveCampaign
You can set a conversion event to trigger in different ways. You can use “OR” parameters to create a combination of different criteria to trigger a conversion. The different ways that you can trigg...
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Does ActiveCampaign automatically increase my contact limit?
No. We do not automatically increase your contact limit unless you have enabled auto-upgrade in your account. This article explains how to increase your contact limit manually and how to enable aut...
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Use HTML with the Email Designer
With ActiveCampaign’s Email Designer, you can easily use HTML in your email design. Doing so gives you the flexibility to create a campaign that best suits your business objectives and allows for e...
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Custom report recipe: Abandoned cart trend
This recipe article demonstrates how to create a custom report that shows you product performance metrics. Use this recipe to identify insights based on abandoned cart volume over time with the abi...
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Use folders to organize your ActiveCampaign pages
You can use folders to group different pages you create in ActiveCampaign. Take note Every folder you create is visible to all account users who have permission to access Pages A folder can have n...
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Converting leads to contacts | ActiveCampaign Salesforce integration
When you convert a lead to a contact in Salesforce, the following ActiveCampaign-related data will be added to the newly created contact record in Salesforce: ActiveCampaign ID Marketing activ...