How do I trigger an automation to run when a contact dismisses a site message?

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You can automatically add contacts to an automation when they dismiss, or close, your site message. You may want to do this to send a follow-up email series, or display a short progression of site messages on your site.

To get started with this trigger:

  1. Click Automations on the left menu.
  2. Click the“Create an automation” button. A modal window will appear.
  3. Select "Start from Scratch," then click "Continue."
  4. Click on the "Add a start trigger" action
  5. Choose the "Dismisses a site message” trigger from the "Select a Trigger" modal.
  6. Select the site message you wish to use from the dropdown.

    Screenshot 2025-03-18 at 2.57.54 PM.png
  7. Choose if the trigger should run once or multiple times.
  8. Click "Save.”

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