WhatsApp integration with ActiveCampaign via Spoki

Integrations • May 10, 2024

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We’re excited to announce our new WhatsApp integration via Spoki, the leading WhatsApp and conversational marketing platform. This integration taps into the power of WhatsApp and marketing automations to revolutionize the way you engage with your audience across channels, creating personal 1:1 experiences at scale. Available in North America and Europe.

 

Key Features

  • Seamlessly connect Spoki WhatsApp automations with ActiveCampaign automations

    Add Spoki steps in ActiveCampaign automation to send automatic WhatsApp messages, update WhatsApp Contact in Spoki, and start Spoki WhatsApp automation. On the other hand, add ActiveCampaign steps in Spoki automation to start an ActiveCampaign automation when an event happens in Spoki

  • WhatsApp chat embedded directly in ActiveCampaign

    Effortlessly manage conversations and view all the information within your Contact record and Deal record, streamlining communication and boosting productivity.

  • View customers’ Spoki WhatsApp activities in ActiveCampaign

    Track and view all events or activities triggered by Spoki Whatsapp automations in the Spoki Custom Object or activity timeline of the Contact record in ActiveCampaign

 

Benefits

  • Boost lead generation and engagement

    Capture leads via WhatsApp with UTM tracking, automatically send personalized welcome messages to nurture and drive conversations. Accurately track lead sources and channel effectiveness to optimize marketing strategies in real-time.

  • Enhance sales and conversions

    Reach your customers where they are by seamlessly integrating timely email communication and WhatsApp messages to embrace an omnichannel approach. Send targeted campaigns based on customers past interests, abandoned cart, or purchases and offer exclusives to enhance sales and conversions.

  • Improve operational efficiency

    Automate reminders that are sent to customers in advance via WhatsApp to review the appointment and update the calendar to reduce no-shows.

 

Setup Instructions

This integration is available to all ActiveCampaign customers in North America and Europe regions.

Additional Resources

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