SMS Capabilities

Available as an add-on for the following plans:

Marketing Plus, Professional and Enterprise

Sales Plus, Professional, and Enterprise

SMS adds another dimension to your marketing and automation strategy. This article explains the two ways you can use SMS on ActiveCampaign.

Take Note

  • ActiveCampaign accounts purchased or upgraded on or after January 3, 2023, must purchase the SMS Add-on to use SMS
  • ActiveCampaign accounts purchased or upgraded before January 3, 2023:
    • Plus and Professional plans receive 25 free SMS credits per month
    • Enterprise plans receive 1,000 free SMS credits per month

How to use SMS in ActiveCampaign

  1. Subscribe by SMS
    This feature lets contacts subscribe to your list via SMS. You can create a keyword that contacts would text and that would initiate the subscription process. Learn how to Enable the "Subscribe by SMS" feature.
  2. SMS messages sent from automations
    This feature requires that you have your contact’s mobile number. You can add an action within your automations that sends a text message whenever your contact gets to that step. It is a great way of engaging your contacts through a different channel.

Additional SMS Resources

Learn How to send SMS messages to your contacts.

Learn more about SMS Pricing.

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