How do I export all contacts?

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You can export all contacts in your account to a CSV file.

Export all contacts

  1. Click Contacts on the left menu.
  2. Click the ellipsis (...) at the top right.
    Zight 2024-05-29 at 10.28.33 AM.jpg
  3. Click "Export."
    Zight 2024-05-29 at 10.28.40 AM.jpg
  4. An "Export Options" modal window will appear:
    • Optional: Provide the export name. Do not use special characters (!, #, $, etc.) when naming your export. If you use special characters, the file will export as a text document, not a CSV
    • Click the fields you want to include in the export
    • Clicking the "Other fields" checkbox will select or unselect fields
    • Click "Export"
      Contact Export Options Modal.jpg

The export will run in the background, and a confirmation message will appear at the top of the page. You can safely navigate to a different page in your account, log out, or close your browser.

Export has started modal.jpg

Download and view export results

You can download the results from the Exports page in your account:

  1. Click the link in the confirmation message or click "Contacts" > "Exports."
  2. Click the "Download" link under the "Actions" column for the export.

This link will be valid for 7 days.

A CSV file will open and display the export results you selected. You'll see columns for custom fields, lead scores, and deal scores. Tags for each contact will appear in a single column.

In addition, columns for the following default data will be included:

  • Email
    Email address of your contact. The data is pulled from a default system email address field.
  • First name
    First name of your contact. This data is pulled from a default system first name field. If the contact does not have a first name listed in your account, the cell will be blank.
  • Last name
    Last name of your contact. The data is pulled from a default system last name field. If a contact does not have a last name listed in your account, this cell will be blank.
  • Phone number
    Phone number of your contact. This data is pulled from a default system phone field. If a contact does not have data for this field in your account, this cell will be blank.
  • Date created
    This is the date a contact was added to your account.
  • IP address
    Most recent IP address of your contact at the time of export.
  • User agent
    Most recent browser and operating system for a contact. This is collected when a contact completes a trackable action, such as opening an email in a browser, clicking a link in our email, visiting a website with site tracking installed, and form submissions.
  • Organization
    Organization for your contact. The data is pulled from a default system Organization field. If a contact does not have an organization listed in your account, this cell will be blank.
  • Account (previously Organization)
    The account name for your contact. The data is pulled from a default system Account field. If a contact does not have an account, this will be blank.
  • Account ID
    The ID number for your contact's account.

Additional information

Export one or more contacts

You can export a single contact from the Contacts overview page or several contacts with an Advanced Search and then clicking the "Export" button.

Export a list

You can export a list of contacts via the Lists overview page by selecting a list and clicking the "Export" button.

This help article contains information to help you prepare for GDPR. See Article 15, Right of access by the data subject and Article 20, Right to data portability.

Click here to learn more about the GDPR

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