Sarah N
Articles
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How to use the Advanced Search (video)
With advanced search, you're able to find very specific groups of contacts. You can create conditions out of virtually all the data in your ActiveCampaign account, including geolocation, actions yo...
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About multi-factor authentication recovery codes
If you enabled multi-factor authentication for your account login, you were presented with several recovery codes as part of the multi-factor authentication setup. We provide recovery codes that yo...
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What tags are added to contacts in ActiveCampaign from the Microsoft Dynamics 365 integration?
Listed below are tags that the Microsoft Dynamics 365 integration adds to leads and contacts in your ActiveCampaign account. These tags will appear on profile records for each synced record. ...
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How often does data refresh in custom reports?
Data in custom reports is refreshed once daily around 5:30 am CST/11:30 UTC (times will differ for respective time zones). For more information on custom reports, please see the "Intro to Custom Re...
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Create a Twilio account for ActiveCampaign App
In this article, you'll learn how to create a Twilio account. Doing so will let you use the ActiveCampaign Twilio app to send SMS messages to your contacts. Take note The ActiveCampaign Customer...
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Use custom code on your ActiveCampaign page
In this article, you'll learn two ways to add custom code to your landing page. Add custom code to your page's settings You can embed script tags and analytics tracking code to your page under Page...
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Export accounts from ActiveCampaign
You can use the "Export" button to export accounts into a CSV file. Doing so lets you extract and manipulate account data outside of your ActiveCampaign account. Take Note You need to set up permi...
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TLS 1.0 & 1.1 Deprecation FAQs
ActiveCampaign is ending support for all API requests from servers using TLS 1.0 and 1.1 on May 31, 2019. Here’s what you need to know. What is TLS? Transport Layer Security (TLS) is a security ...
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How to automate fields with the "Update Custom Deal Field" action
After you create a custom deal field, you can use the CRM “Update a custom deal field” automation action to add or update the value of multiple fields for a deal in your pipeline. For example, let'...
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How do I trigger an automation to run when a task is completed?
When a deal or contact task is marked as complete, you can add the contact associated with that task to any active automation of your choice. You may want to do this if you wish to add a contact to...