Sarah N
Articles
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Connect Zendesk Support to ActiveCampaign
Need help connecting your Apps? Our native integration service helps you connect your existing tools to ActiveCampaign, ensuring you have a complete picture of your customer’s experience. With Ac...
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Create a form from scratch in ActiveCampaign
With ActiveCampaign, you can create forms that collect and add contact information to your ActiveCampaign account and add subscribers to your email and SMS marketing list. Take note Access to the d...
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How to use and/or conditions in ActiveCampaign segments
Creating segments using AND/OR logic can often be confusing, especially when segment results display information you're not expecting to see. In this document, we'll explain both "AND" logic and "O...
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How do I opt-in contacts I have collected offline?
If you’ve collected contacts offline, for example, at a networking event or a conference, you’ll need to make sure they opt into your list before you start sending them emails. An opt-in process en...
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Migrating contacts from MailChimp
Our migration service makes it easy to move to ActiveCampaign from your old email marketing or marketing automation provider. You never need to worry about losing contacts or automations. When y...
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How to pay for your ActiveCampaign account with PayPal
We accept PayPal for both yearly and monthly plans. To add PayPal to your billing page, you must be a Primary Admin or an Admin with purchase permissions. Log into your ActiveCampaign account. ...
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Certified Consultant program
Our certification program is an opportunity to work closely with ActiveCampaign users in a coaching or consulting role. We'll refer our users to you when they need assistance beyond what we can pro...
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What is my account name?
Your account name is part of your login URL. We also display your account name on the Settings > Account settings page in your ActiveCampaign account. If you forget your account name and need to r...
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Upgrade your ActiveCampaign account
If you are the Primary Account Admin or a user with billing permissions, you can upgrade your plan anytime during your billing cycle.If you need to downgrade your plan (moving from a higher tier to...
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Filtering and searching deal data
You can filter deals in a pipeline by deal details, custom deal fields, deal owner, deal status, and contact tags. Using these filters allow you to quickly see which deals meet the criteria you set...