Sarah N
Articles
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ACHQ - Sync assets to your subaccounts
With ActiveCampaign HQ (ACHQ), you can create and share SMS broadcast campaigns, email templates, and message variables with your subaccounts (or franchisees). This allows for a centralized space f...
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About unusual login notification emails
To help keep your ActiveCampaign account secure, we send email notifications to primary admins whenever we detect an unusual login for your account.How it worksWhen a user logs into your account fr...
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WhatsApp terminology
This article lists WhatsApp terminology. We recommend becoming familiar with these terms as you use ActiveCampaign’s WhatsApp feature. WhatsApp Business App: A free mobile application for small bus...
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Measure your automations with conversions and business goals
With ActiveCampaign, you can track the progress of your automation using either conversions or business goals within your automation settings. Doing so can help you understand questions such as “Ho...
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Measure your automations with conversions and business goals
With ActiveCampaign, you can track the progress of your automation using either conversions or business goals within your automation settings. Doing so can help you understand questions such as “Ho...
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Purchase the SMS add-on
SMS (Short Messaging Service) is a text messaging service that lets you send short text messages to your contacts. Incorporating SMS into your marketing and communications can enhance customer expe...
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SMS supported countries
This article outlines supported countries and credits needed to send SMS messages. Take Note You must purchase the SMS add-on to use ActiveCampaign’s SMS feature. Countries with local numbers Belo...
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Create inbox actions for WhatsApp Messaging
You can create custom Inbox Actions with WhatsApp Messaging. Doing so lets you automate specific actions directly from your WhatsApp Inbox. With these actions, you can: Execute actions via API on e...
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What to do if my WhatsApp number is blocked?
If your WhatsApp business number is blocked, you can't send or receive messages with customers and prospects. Understanding why blocking occurs is essential for maintaining reliable communication c...
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WhatsApp Messaging Flows - “Team” step
You can assign a conversation to team members using the “Team” step. In this step, you select the team that will handle the conversation. We will auto-assign a user from the selected team according...