Sarah N
Articles
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How to trigger automations to run when a contact interacts with your 1:1 emails
You can trigger your automation to run when a contact opens, replies to, or clicks a link in your 1:1 email. "Opens/Reads an email" trigger When you select this trigger, you have the option to ch...
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How Salesforce Opportunities work with ActiveCampaign
You can sync Salesforce Opportunities to your ActiveCampaign account. Doing so lets you see the Opportunity on contact records, trigger automations when opportunities are created or updated in Sale...
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FAQs and Glossary for A2P 10DLC
ActiveCampaign’s SMS solution makes sending targeted, automated SMS messages easy based on a customer’s actions and behaviors, all from within the automation builder and broadcast sending. To use S...
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Contact Trend report explained
The report below is only available for existing accounts created before February 7, 2025. Accounts created on or after that date will only have access to the new Contact Performance Report. The C...
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Basic troubleshooting steps for your ActiveCampaign account
There may be times when you experience unexpected behavior with your ActiveCampaign account that affects performance. This can include certain platform areas not loading, not performing correctly, ...
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Log into your ActiveCampaign account with multi-factor authentication
When multi-factor authentication (MFA) is turned on for your account login, you will need to use two methods of identification to access your ActiveCampaign account. How to access your ActiveCampai...
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How to use ActiveCampaign Sales Actions in Microsoft Dynamics 365
Sales Actions are page-level components that let you perform ActiveCampaign actions from your Microsoft Dynamics 365 account. About Sales Actions Sales Actions are located in your Microsoft Dynam...
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Use a template for your ActiveCampaign page
Page templates make landing page creation easier—once you select a template, all you need to do is focus on content. You can create a page using any predesigned template we provide or a custom temp...
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Create campaign templates
Please note that what you see in your account may differ from some of the steps outlined in this article. The "Campaigns" section in your ActiveCampaign account has been updated to say "Email." W...
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How to use pre-built automation recipes in ActiveCampaign
With the ActiveCampaign Marketplace, you can browse, import, and share automation recipes with the ActiveCampaign community. You may want to use automation recipes from the Marketplace if you're lo...