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Stay informed about changes to the ActiveCampaign platform on our Release Updates page.

  1. ActiveCampaign Help Center
  2. Migrating to ActiveCampaign
  3. Common Questions & Troubleshooting

Common Questions & Troubleshooting

  • Can I migrate contacts to ActiveCampaign from multiple products?
  • Can I upload more information to my ActiveCampaign account once the migration is complete?
  • Can you export my contacts during the migration process?
  • Can you migrate my Audiences to my ActiveCampaign account?
  • Can you migrate my contacts directly into automations in my ActiveCampaign account?
  • Can you migrate my forms?
  • Can you migrate my landing pages?
  • Do you need the login credentials from my old system in order to complete a migration?
  • How do I decide if I should migrate information as a contact or an account?
  • How do I migrate data to ActiveCampaign?
  • How do I organize the information in my account after a migration?
  • How should I prepare my list of contacts with tags for migration?
  • I migrated to ActiveCampaign, now what?
  • Is it possible to migrate information to the ActiveCampaign notes field?
  • What happens to duplicate contacts during a migration?
  • Why weren't all of my contacts migrated to my ActiveCampaign account?
  • Will links in my templates be carried over during the migration process?
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