Adrienne S
Activity overview
Latest activity by Adrienne S-
Adrienne S created an article, How to attach files to Campaigns
You can attach files through HTML/Text Only campaigns by clicking the standard paperclip icon while creating your campaign in the editor. This will not appear in a template. You can't attach fi...
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Adrienne S created an article, Can I have tags appear on a Contact's record in Microsoft Dynamics 365?
We currently do not sync tags created in an ActiveCampaign account into Microsoft Dynamics 365. This is not a feature that is available at the moment. Related Articles How to connect Microsoft Dy...
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Adrienne S created an article, Where can I find the spam complaint rate on my Campaigns?
When sending emails to contacts, you may receive some spam complaints. These complaints can harm your sender reputation, deliverability rates, or even get you blocked by ISPs. This article will sh...
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Adrienne S created an article, Automation Reports: "You are not authenticated to view this page"
Summary Attempting to access All Automation Reports. The page is blank, and I'm seeing "You are not authenticated to view this page". Resolution If you are logged in via the CNAME, disable site t...
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Adrienne S created an article, Error Message: "Not able to verify the domain, x, is not forwarding traffic to AC servers"
Summary Error message: "Not able to verify the domain, x, is not forwarding traffic to AC servers" is received. Resolution Make sure you have registered each custom domain with your domain prov...
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Adrienne S created an article, Are name changes automatically reflected in all parts of the platform?
No. When renaming things in ActiveCampaign, you may see different behavior depending on which platform feature you're changing. In some cases, like when renaming and changing Automation names, th...
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Adrienne S created an article, Form Action: When is the tag added?
If a form is set to single opt-in, the tag will be added when the form is submitted. If the form is set to double opt-in, the tag will be added once the contact has confirmed the subscription.
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Adrienne S created an article, What is the email results form action used for?
The email results form action is used to notify that a form has been submitted. There is very little customization you can do to this notification. If using Email Results in a Form action, all fi...
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Adrienne S created an article, Why does my campaign have so many link clicks?
If your campaign has experienced an elevation of link clicks across multiple links in a single campaign (especially within minutes of a send), it could be due to anti-virus protection software or ...
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Adrienne S created an article, Salesforce Error "Unauthorized Endpoint"
Summary Full error message is: "Unauthorized endpoint. You must create a domain by going to Setup > My Domain. This domain can take some time to register. However, you will receive an email from S...