Sarah N
Articles
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How long does Deal Scoring take?
When a deal score is initially set up, it can take up to several hours for our system to calculate the score and apply it to your deals. After that, our system will run a check every 12 hours and u...
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Common email display issues with Outlook
While our templates are designed to render correctly in all email clients, some common campaign display issues can crop up when a subscriber views an HTML email in Outlook, especially in the 2007, ...
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How to set automation permissions
Any user in the Admin group can view and edit automations created by other user groups. In addition, Account Admins can allow certain user groups access to automations. This is handy if only certai...
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How do I set permissions for my marketing user group?
If you have a Marketing user group in your account, you may want to grant them the ability to perform certain functions, such as creating and editing templates and campaigns, and restrict them from...
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How to delete a custom contact field
You can delete custom contact fields from the Manage Fields page in your account. Default fields, such as First Name, Last Name, Email, and Phone cannot be deleted. Once you delete a field(s), al...
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Start an automation when a contact places an order in your Ecommerce store
The "Makes a purchase" trigger is available when you set up any of the following integrations: Shopify Deep Data integration WooCommerce Deep Data integration BigCommerce Deep Data integration St...
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Mindbody integration
Our automatic importer fetches your customer data in Mindbody and syncs them into ActiveCampaign as contacts. Take Note: ActiveCampaign account (Plus plan or higher. This auto-import option is not...
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How to publish a form to your Facebook Page
With ActiveCampaign, you can publish any inline form to your Facebook business page. Doing so helps you grow your mailing list. Take note The ActiveCampaign Customer Experience Team is not able...
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Can I extend my trial?
Your trial will expire after 14 days. After your trial expires, you will be redirected to the "Your Plan" section of the "Billing & Upgrade" page. From there, you can purchase an ActiveCampaign pla...
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How to enable double opt-in for your ActiveCampaign form
Double opt-in is turned on if you create a form that uses the "Subscribes to a list" form action in ActiveCampaign. However, double opt-in can be manually turned off at any time.To turn the double ...