Sarah N
Articles
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How do I save a campaign as a template or reuse a past campaign?
With ActiveCampaign, you can save a campaign as a template and create a template from a past campaign. Save a campaign as a template Click Campaigns on the left menu. Find the campaign you want t...
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How to pre-fill fields on your ActiveCampaign form
You can pre-fill form fields for known contacts with information you already have in your ActiveCampaign account. To pre-fill form fields, you need to append the web page's URL path or form URL wit...
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How to use or edit your ActiveCampaign landing page URL
If you've added your custom domain to Pages and added the CNAME record in your DNS settings, you can apply this domain to any landing page you create. Note that it's not possible to use "activecamp...
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How to reduce a high spam complaint rate
Deliverability consultation Maximize your email deliverability with a one-on-one session with an expert for only $79 USD. When sending emails to contacts, you may receive some spam complaint...
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Can I use emojis in SMS messages?
No, emojis in SMS messages are not supported.
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How is a contact's location determined in ActiveCampaign?
A contact’s location is based on their IP address. When a contact engages with your communication (opened or clicked) or fills out an ActiveCampaign form to subscribe to a list, we fetch their IP a...
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Why do I have a high bounce rate?
There are a few reasons you may experience high bounce rates. The leading causes for high bounce rate are: Collecting invalid email addresses Long breaks between email intervals There are a few s...
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Use RSS with your campaigns
With ActiveCampaign, you can add an RSS feed to your direct and automated campaigns with the RSS content block. Doing so lets subscribers receive and read updates to online content, such as news s...
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What is the difference between a CNAME for my account and a CNAME for my landing page?
You can use a custom domain name (CNAME) to white-label your ActiveCampaign account, and you can use a CNAME with your landing pages to create custom URLs. In this article, you will learn the diffe...
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Add dividers to your page layout
With the landing page "Divider" block, you can visually break up space on your page layouts. About the "Divider" block Dividers are used to visually break up content on your page layout, making ...