Sarah N
Articles
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How do I create an abandoned cart automation?
When a customer abandons their cart in your ecommerce store, you can encourage them to complete their purchase with an abandoned cart automation. Once added to this automation, they will receive a ...
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How do I export campaign report data in ActiveCampaign?
You can export data from a campaign report to a CSV file for your own internal record keeping. In this article, we'll list all campaign report data that can be exported to a CSV file and walk you...
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Why is Gmail "clipping" my email?
If you send an HTML email that exceeds 102 KB, you risk Gmail “clipping” your email.This is a display limit set by Gmail and is a common issue that can arise with users. What does this mean for you...
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Where can I find my form's HTML code?
Each inline form you create has full embed code. The full embed code includes CSS and HTML. You can use this code to embed your form on your website. When integrating your ActiveCampaign form with...
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Should I archive my unsubscribed and bounced contacts?
This article contains information on contact limits that apply to accounts created on or before November 2, 2025. For accounts created on or after November 3, 2025, learn more about contact list st...
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Will my task alerts get added to my calendar with Calendar Feed?
Yes, any alerts for tasks attached to contacts or deals can be synced to your calendar with our Calendar Feed feature. Take Note In order for task alerts to sync to your calendar, you must add you...
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What happens to contacts in an automation if I pause it?
If you pause an automation (or make it "Inactive"), contacts remain in their action. When you resume the automation (or make it "Active"), contacts will proceed to the next action. Timed waits The...
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Add a Follow Links block to your ActiveCampaign page
Social follow links encourage page visitors to connect with you through other mediums. You can add any of your social links to your page with the "Follow Links" block. About the "Follow Links" bl...
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How to add a permission reminder to your campaign
A permission reminder is a snippet of text in your campaign that explains to the contact why they are receiving an email from you. Providing this text is optional, however, it’s best practice to in...
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Date tag was added to contacts custom report
You can create custom reports in your ActiveCampaign account. These reports can help you analyze information and answer specific questions you and your team may have around data or certain activiti...