Sarah N
Articles
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Should I archive my unsubscribed and bounced contacts?
This article contains information on contact limits that apply to accounts created on or before November 2, 2025. For accounts created on or after November 3, 2025, learn more about contact list st...
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Will my task alerts get added to my calendar with Calendar Feed?
Yes, any alerts for tasks attached to contacts or deals can be synced to your calendar with our Calendar Feed feature. Take Note In order for task alerts to sync to your calendar, you must add you...
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What happens to contacts in an automation if I pause it?
If you pause an automation (or make it "Inactive"), contacts remain in their action. When you resume the automation (or make it "Active"), contacts will proceed to the next action. Timed waits The...
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Add a Follow Links block to your ActiveCampaign page
Social follow links encourage page visitors to connect with you through other mediums. You can add any of your social links to your page with the "Follow Links" block. About the "Follow Links" bl...
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How to add a permission reminder to your campaign
A permission reminder is a snippet of text in your campaign that explains to the contact why they are receiving an email from you. Providing this text is optional, however, it’s best practice to in...
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Date tag was added to contacts custom report
You can create custom reports in your ActiveCampaign account. These reports can help you analyze information and answer specific questions you and your team may have around data or certain activiti...
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How do I tag contacts when they submit my ActiveCampaign form?
With ActiveCampaign, you can apply a tag to every contact who submits your form. This helps you track where contacts come from and what interests them. For example, you might tag a contact as inter...
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Best practices for maintaining your account
Below are our top five recommendations for better organizing your account information. We recommend reviewing the data in your account once per quarter. Note that some products may not be availabl...
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How do I add a video to my campaign?
Please note that what you see in your account may differ from some of the steps outlined in this article. The "Campaigns" section in your ActiveCampaign account has been updated to say "Email." Y...
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Will updates show in my calendar if I edit my calendar feed?
Yes, any updates you make to your tasks or feed within ActiveCampaign will automatically be reflected in your calendar. However, your calendar client is responsible for the frequency of these updat...