Sarah N
Articles
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Navigating your ActiveCampaign account
Learn how to find features in your ActiveCampaign account using the main and secondary navigation bars. Take noteFeatures and tools included in the navigation bars depend on your plan level and the...
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GDPR Information
Review our GDPR Information page.
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Email Designer: Use the Abandoned Cart content block
With ActiveCampaign, you can use the Abandoned Cart content block in the Email Designer (launched 2022). When a contact abandons their cart, you can send them an automated campaign that contains cu...
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How do I use my template with a campaign?
Please note that what you see in your account may differ from some of the steps outlined in this article. The "Campaigns" section in your ActiveCampaign account has been updated to say "Email."On...
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Set a Cc or Bcc on a 1:1 email
With ActiveCampaign, you can add a Cc or Bcc to 1:1 emails sent from the contact overview page, contact record, deal record, account record, or an automated 1:1 sales email.Take NoteTo use this fe...
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Use the ActiveCampaign Bot for Slack
With the ActiveCampaign Bot for Slack, you can take quick actions in Slack to view and update your ActiveCampaign data and collaborate with your teammates more effectively.Take note The integration...
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Connect DocuSign to ActiveCampaign
Need help connecting your Apps? Our native integration service helps you connect your existing tools to ActiveCampaign, ensuring you have a complete picture of your customer’s experience. Use the...
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How to rename an automated 1:1 email
You can rename any 1:1 email created with the “Send 1:1 email” automation action. Click “Automations” to go to the Automations Overview page. Click “Edit” for the automation containing the 1:1 ema...
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Add a deal owner's signature to an automated 1:1 email
With ActiveCampaign, you can use a personalization tag to insert a deal owner’s signature into an automated 1:1 email. Take note The process inserts the personalization tag for the deal owner’s si...
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Getting Started with SMS
An SMS is a text-only message sent to a contact's mobile device. You can use ActiveCampaign to send SMS and email campaigns to communicate with your contacts. This article outlines SMS expectation...