Sarah N
Articles
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What happens if I delete a Wait condition and there are contacts queued at that step?
If you delete a "Wait" action while contacts are queued, those contacts will proceed to the next action in the automation. If it looks like the queued contacts have disappeared once the action is d...
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Purchase the SMS add-on
SMS (Short Messaging Service) is a text messaging service that lets you send short text messages to your contacts. Incorporating SMS into your marketing and communications can enhance customer expe...
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ActiveCampaign automation version control: How automation revisions let you roll back changes
Automation revisions allow you to roll back to a previous version of your automation after modifying it. This is especially helpful if you made a change to your automation and but then decided you ...
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Why is my ActiveCampaign account under review?
Accounts may be placed under review to ensure customers maintain excellent email deliverability and prevent abuse of the ActiveCampaign platform. When an account is under review, campaigns will not...
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How to save a contact search
With ActiveCampaign, you can save an Advanced Search you often use on the Contacts Overview page. Save a search Click Contacts in the left menu to navigate to the Contacts overview. Click the sear...
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How do I schedule an email campaign
Please note that what you see in your account may differ from some of the steps outlined in this article. The "Campaigns" section in your ActiveCampaign account has been updated to say "Email." ...
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Add your preference center to a campaign
Once you create a preference center, you can insert its link into any direct or automated campaign. By including a link to your preference center in campaigns, subscribers can choose which lists to...
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How to update the timezone in your ActiveCampaign account
You can update the timezone setting for your ActiveCampaign account. To do so: Click "Settings" on the left menu. On the "Account Settings" page, scroll down to the Timezone dropdown. Click the T...
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How syncing works with the ActiveCampaign Salesforce integration
The ActiveCampaign Salesforce integration provides a 2-way sync between your ActiveCampaign account and your Salesforce account. Syncs between the two platforms run differently depending on the dir...
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About the "ActiveCampaign Recent Activity" component in Microsoft Dynamics 365
The "ActiveCampaign Recent Activity" component lists up to 25 recent activities in ActiveCampaign for each synced lead and contact. This component will appear on every lead and contact profile page...