Sarah N
Articles
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How do I send an instant autoresponder message when I manually add a contact to my list?
By default, instant autoresponders are not sent when a single contact is added manually through the administrative interface. However, you can trigger the instant autoresponder to send when you add...
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Add an Image & Caption block to your ActiveCampaign page
You can add images with captions to your landing page using the "Image & Caption" block. About the "Image & Caption" block The "Image & Caption" block is located in the right pane of the page ed...
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How do I edit an automation email?
To edit an automated campaign: Click Automations on the left menu, then click "Automation Messages." Locate the automation containing the email you want to update, then click the right caret. A l...
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What is a bounce and how can I prevent them?
Deliverability consultation Maximize your email deliverability with a one-on-one session with an expert for only $79 USD. This article explains what a bounce is and how it occurs. It also ex...
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Will my auto responder message send after importing contacts?
Instant auto responders (a campaign that is sent immediately when a person subscribes to your list) will not be sent when you import contacts using the Import Contacts feature. This is to prevent p...
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My import failed. What can I do?
You tried to import your contacts but it didn't work. This can happen for a variety of reasons. Luckily, this is easily fixed! The most common reasons why your contact import failed Listed below ar...
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How to create a Split Test email campaign
Please note that what you see in your account may differ from some of the steps outlined in this article. The "Campaigns" section in your ActiveCampaign account has been updated to say "Email."Wi...
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Add a video to your ActiveCampaign page
You can add videos to any landing page you create with ActiveCampaign using the "Video" block. Take Note Video autoplay is not a supported feature in ActiveCampaign landing pages About the "Video" ...
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Classic Designer: Predictive Content quick answers
This article provides short answers to common questions about the Predictive Content feature. Is Predictive Content available on all email designers? Currently, Predictive Content is only available...
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How can I capture a contact's mailing address?
A mailing address field is not a standard field type in ActiveCampaign. To capture address information for contacts, you will need to create custom fields for street address, city, state, and zip c...