Sarah N
Articles
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How to troubleshoot your automation
Below are common automation issues and how to troubleshoot them. Contact was not added to my automation Think back to when you created this automationDid you create and activate the automation be...
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Are upgrades prorated?
Yes. The system will automatically make the charge adjustments for you. Note that we will display any prorated charges and require you to confirm updates before changes are made to your plan. Lear...
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Send SMS messages with automation
An SMS is a text-only message sent to a contact's mobile device. You can send SMS messages to contacts from an automation with the "Send SMS" automation action. View our SMS pricing page and learn ...
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What is the Agency Program?
The ActiveCampaign Agency Program allows you to create your own business around our platform. As an Agency Partner, you can transact with your clients in a way that makes the most sense for you. Ch...
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Getting started with the API
The ActiveCampaign API is used to enable integrations between your ActiveCampaign account and 3rd party services or a custom interface you created. What is an API? API is short for Application P...
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Ways to integrate with Shopify
There are a few different ways to integrate Shopify with ActiveCampaign: Deep Data Integration (direct integration created by ActiveCampaign) - This is the most thorough integration and it is a...
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An overview of Site Tracking
Site Tracking is a powerful feature that connects your marketing and sales processes to your website activity. It allows ActiveCampaign to “see” and “react” in real-time as contacts visit your site...
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Get started with segments in ActiveCampaign
A segment is a group of contacts based on a set of conditions, including actions, website visits, field values, and contact tags. For example, you can create a segment based on demographics, a spec...
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How does contact management work in ActiveCampaign?
In this article, you'll learn about the various contact management features we offer. We'll also provide examples of when you might use these features and where to find them in your ActiveCampaign ...
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Add contacts to your ActiveCampaign account
After creating an email marketing list in your ActiveCampaign account, you can add opted-in contacts. In this article, you'll learn about different ways to add contacts to your list(s). After you ...