Sarah N
Articles
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Change the Primary Administrator on your ActiveCampaign account
The Primary Administrator is also the account owner. This user role can access and update billing information, upgrade or downgrade the account, submit account name change requests, and more. While...
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How to edit a custom contact field
You can edit custom contact fields right from the Manage Fields page in your account. Custom contact field editing options include: Renaming the custom contact field Editing the personalization ta...
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BigCommerce integrations
There are three ways to integrate BigCommerce with ActiveCampaign: Deep Data integration (direct integration) - For information on how to set up the Deep Data BigCommerce integration, see this he...
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Legacy: Import contacts from Pipedrive to ActiveCampaign
Important updates for this integration You can use the instructions below to run, edit, or delete current syncs It is not possible to create new syncs using the instructions below We are enhanc...
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Understanding the difference between a form submit action and the opt-in confirmation action
ActiveCampaign forms with double opt-in enabled will have a Form Submit action and an Opt-in Confirmation Action. Below, "list" refers to the list associated with the form. The Form Submit acti...
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How do I change the thank you message for my form?
With ActiveCampaign, you can change the default message that appears to contacts after they submit your form. 1. Click "Website" on the left menu of your account. 2. Locate the form you wish to wor...
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How do I create a form for a kiosk?
We recommend using our ActiveCampaign Forms for iPad app.This app will allow you to create forms that your customers can submit on your iPad, online or offline.Click here to download the app.See th...
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ActiveCampaign Forms for iPad
This app is compatible with iPad 2 or higher and you must have iOS 9 or higher. This app is available for all plan levels.Download the Form app here.In this article, you will learn: How to create ...
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An overview of Attribution
Attribution helps you measure marketing activities that had an impact on getting a contact to achieve a desired business objective. With Attribution, you can measure the conversions and touchpoints...
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What happens if I delete a Wait condition and there are contacts queued at that step?
If you delete a "Wait" action while contacts are queued, those contacts will proceed to the next action in the automation. If it looks like the queued contacts have disappeared once the action is d...