Sarah N
Articles
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Rebranding and deliverability
Deliverability consultation Maximize your email deliverability with a one-on-one session with an expert for only $79 USD. When going through a rebrand, it’s important to take your contacts a...
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How do I create a copy of an automation?
Creating a copy, or duplicate, of an automation in your account is easy and only takes a few moments to do. Click Automations on the left menu. From the Automations Overview page, locate the autom...
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Create an auto responder campaign
An auto responder campaign is one of six campaign types and is used to send a one-time email to contacts after they subscribe to your list. You can use this campaign type to send a "Welcome" messag...
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How do I opt-in my old customer or member list?
ActiveCampaign’s email marketing service requires that your contacts be opted-in to receive marketing emails from you. This article focuses on email marketing lists. If you are looking for more ...
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How do I resend an opt-in confirmation email?
If a contact does not open your confirmation email, you may wish to resend it so they have another opportunity to confirm their subscription. This should only be done once. If they haven’t confirme...
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How site tracking works with your ActiveCampaign landing page
Site tracking lets you see visits made by identified contacts to your landing page in real time. Use this information to segment contacts, trigger automations, personalize emails, adjust lead score...
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Why do some of my contacts have social media links?
We will display social media links for contacts whose email addresses match what they used to create their social media profiles. This is for US Data Centers only. Learn more about social media dat...
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How do contacts unsubscribe from SMS messages?
Contacts can unsubscribe from SMS messages by replying “STOP” to any of the SMS messages you send to them. Learn more about SMS STOP clause requirements. Once a contact unsubscribes from your SMS m...
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Send surveys to contacts with ActiveCampaign integrations
You can create a survey with your preferred 3rd party survey tool and link to it from your campaign or automation email. Depending on the 3rd party survey tool you use, you may also set up an integ...
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How to share a campaign template
You can use a sharing link to distribute your custom templates to other ActiveCampaign accounts. Using this link is a quick and easy way for users to import your designs and prevents them from spen...