Sarah N
Articles
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How do I resend an opt-in confirmation email?
If a contact does not open your confirmation email, you may wish to resend it so they have another opportunity to confirm their subscription. This should only be done once. If they haven’t confirme...
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How site tracking works with your ActiveCampaign landing page
Site tracking lets you see visits made by identified contacts to your landing page in real time. Use this information to segment contacts, trigger automations, personalize emails, adjust lead score...
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Why do some of my contacts have social media links?
We will display social media links for contacts whose email addresses match what they used to create their social media profiles. This is for US Data Centers only. Learn more about social media dat...
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How do contacts unsubscribe from SMS messages?
Contacts can unsubscribe from SMS messages by replying “STOP” to any of the SMS messages you send to them. Learn more about SMS STOP clause requirements. Once a contact unsubscribes from your SMS m...
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Send surveys to contacts with ActiveCampaign integrations
You can create a survey with your preferred 3rd party survey tool and link to it from your campaign or automation email. Depending on the 3rd party survey tool you use, you may also set up an integ...
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How to share a campaign template
You can use a sharing link to distribute your custom templates to other ActiveCampaign accounts. Using this link is a quick and easy way for users to import your designs and prevents them from spen...
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How do I send an instant autoresponder message when I manually add a contact to my list?
By default, instant autoresponders are not sent when a single contact is added manually through the administrative interface. However, you can trigger the instant autoresponder to send when you add...
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Add an Image & Caption block to your ActiveCampaign page
You can add images with captions to your landing page using the "Image & Caption" block. About the "Image & Caption" block The "Image & Caption" block is located in the right pane of the page ed...
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How do I edit an automation email?
To edit an automated campaign: Click Automations on the left menu, then click "Automation Messages." Locate the automation containing the email you want to update, then click the right caret. A l...
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What is a bounce and how can I prevent them?
Deliverability consultation Maximize your email deliverability with a one-on-one session with an expert for only $79 USD. This article explains what a bounce is and how it occurs. It also ex...