Sarah N
Articles
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Use Reply Tracking with your campaigns
The ActiveCampaign Reply Tracking feature logs all replies to your direct and automated campaigns, then forwards those replies to your From email address. How Reply Tracking works Reply Tracking is...
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Do I need to have an email address for all contacts?
No, in ActiveCampaign, you can create a contact with: an email address a phone number both Learn more about how contact management works in ActiveCampaign.
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How to add backgrounds to your ActiveCampaign pages
You can add multiple backgrounds to any page block with the "Background" style tool. Add a background to your page blocks To add a background to a block: From the page editor, click the block...
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Classic Designer: How to use predictive content in your emails
Predictive content helps you send the right content to the right contacts and increase your click rate. All you need to do is add the predictive content block to your email and provide up to five v...
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How long does Contact Scoring take?
When a contact score is initially set up, it can take up to several hours for our system to calculate the score and apply it to your contacts. After that, our system will run a check once every 12 ...
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How do I import contacts without triggering an automation?
To import contacts without triggering an automation, uncheck the "Trigger Automations" box in the "Import Options" section at the bottom of the "Select Fields to Map" page. To learn more, see how...
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How to add inner shadows to your page blocks
Each of your page blocks can be edited to fit your needs. Add inner shadows to give your page's blocks depth. Adding inner shadows to page blocks To add an inner shadow, you must first select a ...
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How to superscript text in your email
You can easily create superscript and subscript text in your emails using HTML tags in an HTML content block. How to add superscript text with the Email Designer Note that this option refers to the...
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What is the difference between a Contact Score and a Deal Score?
In this article, you will learn the difference between contact and deal scores. Contact Scoring A Contact Score is a numerical value you can assign to your contacts. This value reflects their enga...
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How do I see all contacts in an automation?
Seeing how many contacts that either entered or are currently in an automation helps you gauge activity. In addition, you can view a list of contacts that have either entered or are currently in yo...