Sarah N
Articles
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How do I sort deals by their Win Probability value?
You can sort deals in a stage by their Win Probability value. This will allow you to list deals you're most likely to win toward the top (or bottom) of a particular stage. Take Note These configur...
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How to add multiple tags to your account
You can add multiple tags to your account with the Tag Manager. Before you begin, note that the following special characters should avoided when generating tags: > < [ ] ? \ ^ / +. Using these char...
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Can I use emojis in site messages?
To add an emoji to a site message: Open the automation containing your site message. Locate the site message in your automation. Hover your mouse over the site message and click the “Edit site mes...
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Deep Data and currency
Currencies displayed on contact profile pages and Ecommerce reports for orders synced from any Deep Data connection will be the same currency used in your Ecommerce store. This includes custom Deep...
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About campaign bounces and bounce codes
A contact is marked as bounced when their receiving email server rejects an email campaign or automation email. This rejection can mean that the email address is invalid or their inbox is inaccessi...
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How do I save my spreadsheet as a CSV file?
The instructions below use Excel for Mac version 15.32, however most spreadsheet programs will follow a similar process. Open your spreadsheet and click “File” and then “Save As.” Select “CSV UT...
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How do I add or change my profile photo in ActiveCampaign?
The profile photo that appears on the bottom left corner of your ActiveCampaign account is pulled from a third-party service called Gravatar. The image in your Gravatar account represents you onlin...
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Where can I see Attribution information in my ActiveCampaign account?
Attribution data lives in its own box on the contact profile. If the contact has any conversions, a Conversions tab will appear in the box. If the contact has any sources that aren't tied to conver...
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How do I use a different mailing address in my campaign footer?
In this article, we'll show you how to change the physical mailing address that appears in the footer of your email. Take Note You can only make this update for direct campaigns with a "Draft" or ...
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Using Event Tracking to trigger automations
Event tracking allows you to collect and utilize specific events that a contact makes. These events are specific actions from your site or any application or script that can include signups, orders...