Sarah N
Articles
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How to manually add a tag to a contact
Tags can be added to or removed from a contact on their profile page. To learn how, follow these steps: Navigate to the Contacts Overview page. Locate the contact you wish to add a tag to by typin...
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How do I resend a campaign to specific contacts?
Resending a sent campaign to specific contacts on your list is easy and only takes a few moments to set up. Take note Before we begin, it's important to note that resending a campaign to specific c...
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How do I trigger an automation to run when a contact dismisses a site message?
You can automatically add contacts to an automation when they dismiss, or close, your site message. You may want to do this to send a follow-up email series, or display a short progression of site ...
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Batchbook integration
Batchbook is a customer relationship management (CRM) system that helps small businesses build customer relationships. With the Automatic Importer, you can sync contact information in ActiveCampaig...
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How do I sort contacts by first or last name?
By default, we list your contacts alphabetically by email address. However, you can temporarily sort your contacts by first name or last name instead. From the Contacts Overview page, you'll first ...
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How do I display specific contact fields in my Form notifications?
All contact fields display in emails you receive from the "Email Results" form action and the "Send a notification" automation action. This is because all contact fields are assigned to all lists. ...
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How to trigger a conversion in an automation
You can trigger a conversion for a contact in an automation by using the "Convert" automation action. With this action, you can choose an existing conversion or create a new one. Learn how to set ...
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Sync tasks to your calendar with Calendar Feed
The Calendar Feed feature allows you to sync your ActiveCampaign tasks with Google Calendar, Apple Calendar, Microsoft Outlook, or any calendar client that supports subscription calendars. How to c...
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Create site messages for your contacts
This article shows you how to create and send personalized site messages to your contacts. Take note This feature requires Site Tracking. You must whitelist your website on the Website > Tracking p...
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How to turn off ActiveCampaign branding in your account
You can turn off ActiveCampaign branding on an account level. When you turn off ActiveCampaign branding, you also have the option to hide our in-app chat functionality. Take note Any user in the Ad...