Sarah N
Articles
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How to create a Split Test email campaign
Please note that what you see in your account may differ from some of the steps outlined in this article. The "Campaigns" section in your ActiveCampaign account has been updated to say "Email."Wi...
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Add a video to your ActiveCampaign page
You can add videos to any landing page you create with ActiveCampaign using the "Video" block. Take Note Video autoplay is not a supported feature in ActiveCampaign landing pages About the "Video" ...
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Classic Designer: Predictive Content quick answers
This article provides short answers to common questions about the Predictive Content feature. Is Predictive Content available on all email designers? Currently, Predictive Content is only available...
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How can I capture a contact's mailing address?
A mailing address field is not a standard field type in ActiveCampaign. To capture address information for contacts, you will need to create custom fields for street address, city, state, and zip c...
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Designing mobile-friendly emails
With more and more people on mobile devices, it's more critical than ever to keep mobile in mind as you create your emails. Below are the best practices you can use when creating templates and camp...
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How to manage custom contact fields
In ActiveCampaign, there is no limit to the number of custom contact fields you can have in your account. However, the more fields you have, the more cumbersome and unwieldy they can become. This a...
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How to change sender details in an automated campaign
In this article, you will learn how to change the physical address, "From" name, and email address (sender details) for these messages. Take note If editing an “Active” automation, set the automati...
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How to undo and redo changes on a landing page
A landing page can go through multiple iterations. You can use undo and redo functions in Pages to quickly address mistakes. Just click the "Undo" or "Redo" icons from the page editor. Alternative...
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Why are unsubscribe links required in my campaigns and automation emails?
All campaigns and automation emails are required to include an unsubscribe link. This is to comply with our terms of service and the CAN-SPAM act. In order to ensure that all sending laws are follo...
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How to locate replies to your SMS messages
When a contact replies to your SMS message, we'll capture that reply and display it for you to view in your account. These replies are not actionable, and it is not possible to respond to an SMS me...