Messaging

Site Messages

• Getting started with Site Messages
• Can I use emojis in site messages?
• Troubleshooting site messages
• How do I trigger an automation to run when a contact dismisses a site message?
• What does “Dismisses a site message” mean?

Getting Started with Email Campaigns

• Campaign types overview
• Choosing a format for your campaign
• Using the Email Designer to format a campaign
• Walkthrough of creating and sending an email campaign
• Testing your campaign
• Organize your campaigns with labels

See all 11 articles

Email Campaign Feature Explanations

• Automatically share campaigns on Facebook
• Using the "Send to a Friend" link in your campaigns
• Auto responder campaigns
• Message Variables
• Conditional Content
• Split Testing

See all 16 articles

Email Campaign Videos

• Introduction to Campaigns (video)
• Campaign types (video)
• Creating a campaign & list segment (video)
• Campaign reporting (video)

FAQs about Email Campaigns

• What is the difference between automations, campaigns, & one-to-one emails?
• How do I know if my email went to SPAM?
• How are UTM parameters used in campaigns?
• Can I use emojis in my campaigns or automation emails?
• How do I send a campaign to a tag?
• Will a contact receive a campaign multiple times if they are on more than one list for that campaign send?

See all 49 articles

One-to-One Emails

• How to send a one-to-one email to a contact
• How to send a one-to-one email to the primary contact on a Deal
• How to send a one-to-one email to the secondary contact on a Deal
• Saved Responses
• How to begin an automation when a one-to-one email is opened

SMS

• SMS Capabilities
• Enable the "Subscribe by SMS" feature
• How to send SMS messages to your contacts
• How SMS numbers are chosen
• Purchasing SMS credits
• Can I use emojis in SMS messages?

See all 9 articles

Email Deliverability

• Deliverability in your first 30 days
• What is an opt-in list?
• How do I opt-in my old customer or member list?
• Are contacts collected at trade shows considered opt-ins?
• How to reduce a high abuse rate
• The hype and truth about Gmail tabs

See all 23 articles