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  1. ActiveCampaign Help Center
  2. Messaging

Messaging

Site Messages

  • Can I use emojis in site messages?
  • How do I trigger an automation to run when a contact dismisses a site message?
  • What does “Dismisses a site message” mean?
  • Getting started with Site Messages
  • Troubleshooting site messages

Getting Started with Email Campaigns

  • Campaign types overview
  • Walkthrough of creating and sending an email campaign
  • Email template types overview
  • Adding images to your campaigns
  • Create a template for your emails
  • Testing your campaign

See all 15 articles

Email Campaign Feature Explanations

  • Personalization Tags
  • How to use Conditional Content in emails
  • How to use Message Variables in ActiveCampaign
  • Auto responder campaigns
  • How to create a split test email campaign
  • RSS and email marketing

See all 19 articles

Email Campaign Videos

  • Introduction to Campaigns (video)
  • Campaign types (video)
  • Creating a campaign & list segment (video)
  • Campaign reporting (video)

FAQs about Email Campaigns

  • What is the difference between automations, campaigns, & one-to-one emails?
  • How are UTM parameters used in campaigns?
  • Can I use emojis in my campaigns or automation emails?
  • How do I send a campaign to a tag?
  • Will a contact receive a campaign multiple times if they are on more than one list for that campaign send?
  • How do I tag contacts when they click a link in my email?

See all 57 articles

One-to-One Emails

  • How to send a one-to-one email to a contact
  • How to send one-to-one emails to any contact on a Deal
  • Saved Responses
  • Using a saved response in a one-to-one email
  • How to begin an automation when a one-to-one email is opened

SMS

  • Tips for ensuring successful SMS delivery
  • How to send SMS messages to your contacts
  • How SMS numbers are chosen
  • Enable the "Subscribe by SMS" feature
  • Can I use emojis in SMS messages?
  • Purchasing SMS credits

See all 9 articles

Email Deliverability

  • Dedicated IP addresses with ActiveCampaign
  • What is an opt-in list?
  • SPF, DKIM, and DMARC Authentication
  • After I click send, how fast will emails hit the inbox?
  • Custom domain versus custom mail server domain
  • Mail server IP ranges

See all 42 articles

Customer Experience Automation
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  • Marketing Automation
  • CRM & Sales Automation
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