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  1. ActiveCampaign Help Center
  2. Automation
  3. FAQs

FAQs

Follow New articles New articles and comments
  • Do I need to use the "End automation" action to end an automation?
  • [Video] How do I share an automation?
  • How do I trigger an automation to run when a tag is added to a contact?
  • How do I add or remove a tag with an automation?
  • How do I use the date-based trigger and actions in an automation?
  • How do unsubscribes work in automations?
  • Why did a contact go down the wrong path in an If/Else statement after they opened an automation email?
  • Why weren't contacts added to my automation?
  • Top automation issues
  • Is there an “undo” button in automations?
  • Why are there more people in a wait queue than there are in the automation itself?
  • How do I prevent contacts from being added to my automation twice?
  • What happens if I have multiple start triggers and a contact meets more than one condition?
  • If I add an email to an automation, will contacts who have already entered the automation receive it?
  • What happens if I delete a Wait condition and there are contacts queued at that step?
  • How can I send a webhook in an automation?
  • How do I start a contact at a specific point in an automation?
  • What happens to contacts in an automation if I pause it?
  • How do I control which contacts enter an automation?
  • How can I reuse a campaign in an automation?
  • How do I trigger an automation with a Goal?
  • [Video] How do I send automation emails on weekdays only?
  • [Video] How do I change the subject line for my automation email?
  • How do I enable reply tracking for automation emails?
  • How do I view a list of contacts that replied to an automation email?
  • How do I create copy of an automation?
  • How do I edit an automation email?
  • [Video] How do I edit the "From" name and email address in an automation email?
  • How do I import contacts without triggering an automation?
  • How do I see all contacts in an automation?
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